Practice Policies


  • We accept assignment of dental insurance.
  • Clients are to pay any co-payment for any treatment not covered by their dental insurance at time of service.
  • It is the client’s responsibility to know their dental coverage.


  • Due to the demand for appointments and scheduling arrangements as a courtesy we either call, email or text 2 business days before to remind you of your appointment with us.
  • We require 48 business hours notice if you need to cancel your scheduled appointment.
  • Our answering machine is on after hours and weekends so a message can be left if you cannot make your appointment.
  • This policy will help ensure that our time is best used serving all of our client’s needs.

Emergency After Hours call (250) 212.0058

Wheelchair accessible

What Clients are Saying

I am so thankful for the prompt friendly service I received at Valley West Dental. I cracked a tooth Sunday evening and by 9:00 am the next morning I had an appointment to relieve my suffering. The service was top notch from the moment I entered the office.

- Carol D.